Terms & Conditions

(Website Use & Purchase Terms)

1. General

Welcome to the Passion Ice Jewelry website. These Terms and Conditions govern your use of our site and the purchase of products. By accessing or using our website, you agree to these terms in full. If you do not agree, please do not use the site.

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2. Intellectual Property

All content on this site — including logos, photos, product names, and designs — belongs to Passion Ice Jewelry and is protected by intellectual property laws. Unauthorized use, copying, or distribution is strictly prohibited.

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3. Pricing & Payment

All prices are shown in the selected currency (default: IDR or USD) and exclude taxes, duties, or payment provider fees. Payments are processed via secure Shopify-supported gateways and are charged at checkout.

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4. Order Processing & Cancellations

Orders are processed within 1–3 business days. We reserve the right to cancel any order due to stock issues, technical errors, or suspected fraud. In such cases, a full refund will be issued.

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5. Limitation of Liability

We strive to provide accurate product descriptions and timely delivery, but we are not liable for:
• delays caused by shipping services or customs;
• differences between screen colors and the actual product;
• allergic reactions to materials unless previously disclosed.

Customers are responsible for entering correct information when placing an order.

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6. Force Majeure

We are not liable for delays or failure to deliver due to force majeure events including natural disasters, wars, strikes, pandemics, or third-party service failures.

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7. Governing Law

These terms are governed by the laws of the Republic of Indonesia. All disputes will be resolved under local jurisdiction.

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8. User Obligations & Acceptable Use

Users must not engage in unlawful or disruptive behavior on the website, including hacking, spreading malicious software, or attempting unauthorized access. We reserve the right to restrict access in such cases.

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9. Third-Party Services & Links

We may link to third-party platforms (e.g. payment providers or shipping carriers). Passion Ice Jewelry is not responsible for the content or policies of those external websites.

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10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes are effective once posted. Continued use of the site means you accept the updated terms.

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11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:
Email: passionicejewelry@gmail.com
WhatsApp: +62 821-4608-3155
Based in Bali, Indonesia